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We all enjoy those warm summer days. However, an increased ambient temperature can cause discomfort for many dogs, as they’re unable to regulate their body temperature as efficiently as us. The ClimaCOOL® Self Cooling Dog Mat, is designed as a cooling aid for your dog.
When in use, the George Barclay ClimaCOOL® dog mat will maintain its cooling functionality for approximately 1 hour. During this time, the ClimaCOOL® dog mat will typically be 5–8 degrees cooler than the ambient temperature.
To reactivate the George Barclay ClimaCOOL® dog mat’s cooling properties, simply leave unused for 1 hour at room temperature. There is no need to freeze or refrigerate.
To clean the George Barclay ClimaCOOL® dog mat, simply clean the cover with warm soapy water, then rinse with clean water before use.
Features:
- Self Cooling, no fridge required
- Inner foam core, for improved comfort and support
- Wipe clean
- Size: 60 x 45cm, suitable for small to medium breeds
Technology
User Guide
Do not leave your dog unsupervised with the ClimaCOOL® dog mat for long periods.
Do not leave your dog alone in a car with the ClimaCOOL® dog mat.
Do not leave the ClimaCOOL® dog mat in direct sunlight or near a heat source as this will effect the products performance.
Delivery
Delivery charges are calculated at the time of ordering, to obtain an exact delivery charge please add the item to your basket, then begin the checkout procedure. Because our beds are quite large the delivery cost is not only based upon weight, but also volume, with many items being subject to an oversized surcharge.
Below is a delivery cost guide to send an item to a UK mainland address:
*When ordering with a larger item, these will be packed in the same parcel, therefore the delivery charge will not apply.
Where possible we pack multiple items together to save on delivery charges. In some cases this is not possible, for example an order for two large sofa beds would have a total delivery cost of £39.98.
Delivery to the Channel Islands, Northern Ireland, the Republic of Ireland and Europe will incur additional delivery charges. Our deliveries are sent via DPD or Parcel Force, customers will receive delivery notifications from the courier delivering their order.
We aim to despatch all goods within 1-2 working days. However, during busy times this can increase to 3-4 working days, especially at Christmas. If you are in need of your goods quickly please let us know and we will try our very best to accommodate your request.
Please note: The days quoted above are our dispatch time, delivery time (usually 1-2 days) is in addition to the days quoted.
Returns
Require a different size? Changed your mind? No problem, if for any reason you’re not happy with your purchase, simply email us at customerservice@georgebarclay.com or call us on +44(0)1722 437477, then return the items you’d like exchanged/refunded within 28 days of receipt of order.
The return postal/courier costs are the customer’s responsibility. We recommend using a tracked service to return your item.
All goods returned must be unused. Please ensure any items being returned are in the same condition they were received. Once we have received and checked your returned items, a refund/exchange will be issued. We reserve the right to deduct a restocking fee where appropriate.
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